About The CharmWorks
TheCharmWorks has been the home of sterling silver charms, beads and charm bracelets since 2008. Since day one we have prioritised offering a wide range of silver charms and charm bracelets, paired with exceptional customer service.
We're about crafting stories, memories, and personality through every piece, making our bracelets and charms perfect for gifting to loved ones. Choose your charm bracelet, select a few charms, and our wonderful team of jewellers; Mihai, Nadz & Sarah, can attach the charms to the bracelet for you to create a custom piece that your loved one can treasure. Not to mention, it'll make gift giving for future occasions even easier. Christmas? Gift a festive charm for their bracelet. Birthday? A birthstone charm is always a good idea. It's a gift that keeps on giving!
We send all orders out from our London warehouse and if you place your order before 4pm Monday to Friday, we'll even dispatch it the same day.
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Value
We think that buying good quality jewellery made from precious metal shouldn't cost the earth. That's why we've worked hard over the years to ensure that we can offer you, our customers, the best prices on our jewellery. No crazy mark-ups here!
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Authenticity
With our low price point, we often have customers asking things like 'how can it be sterling silver at that price?'. Being an assay-assured jeweller means that our pieces are scientifically tested by the Edinburgh Assay Office to prove that our jewellery is made from sterling silver. Therefore, you can rest assured knowing that our bracelets and charms are authentic sterling silver.
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Personalisation
Helping our customers to create pieces that are truly unique and personal to them is at the core of what we do here at TheCharmWorks. That's why we offer a range of sterling silver engravable tags that can be personalised with a message of your choice. Simply tell us what you'd like engraved and our jewellers will carefully engrave your chosen message before dispatch
Customer Service
We know lots of companies shout about their customer service, but for us, we really take it personally - after all, it has been the key to our success.
What makes us different? If you phone TheCharmWorks, you're speaking to us - not a call centre, not an outsourced company, but someone who's sat at a desk in our London warehouse. They'll be seconds away from our products meaning that they can check stock or talk to our jeweller about possibilities for your charms and bracelet. Plus, they know our products well because they see them every day.